Legal

Privacy notice

This notice explains how FarmRoad handles information sent through legal enquiry forms on this website.

Who manages your information

The website is operated by FarmRoad.
Contact address: 38-G, Petaling Utama Avenue, PJS 1/50 Taman Petaling Utama, 41500 Petaling Jaya, Selangor, Malaysia.
Email contact for privacy questions: farmroad.live@FarmRoad.my.
Phone contact: +60 3981 467 250.
This notice applies to information submitted through this website.

Your full name when completing an enquiry form.
Your email address so we can respond to your enquiry.
Your phone number where you choose to provide it.
Your FarmRoad, employer, organisation or role where relevant.
Matter details such as legal area, dates, deadlines, documents and preferred consultation format.
Service preferences such as corporate law, employment law, real estate, immigration, litigation representation or consultation.
Additional notes that you choose to include in the message field.

Legal enquiries may involve confidential facts, but website forms should contain only necessary initial details.
You should avoid submitting unnecessary sensitive personal data through the general enquiry form.
You should not upload or paste full confidential documents unless the firm specifically requests them through an appropriate channel.
Submitting an enquiry does not automatically create a lawyer-client relationship.
A formal engagement may require conflict checks, scope confirmation and agreed terms.

Basic technical data needed to load and protect the website.
Browser type, device type and approximate technical session information.
Cookie preference choices, such as accepting or declining optional cookies.
Security logs that help detect misuse, spam or harmful traffic.
General website interaction information where optional analytics cookies are accepted.

To respond to legal enquiries submitted through the website.
To understand the requested legal area and preferred consultation format.
To identify whether the matter relates to corporate, employment, property, immigration, litigation or consultation services.
To communicate regarding scheduling, document requests or next steps.
To maintain safe and reliable website operation.
To keep practical records of enquiries and responses.

We may use information to take steps requested by you before a formal engagement.
We may use information where necessary for legitimate legal service administration.
We may use information to comply with legal, professional or regulatory duties where applicable.
We may use optional analytics information only where your cookie choice allows it.

Information is not sold to third parties.
Information may be shared with service providers who help operate the website or manage communications.
Information may be shared where needed for professional administration, conflict checks or matter handling.
Information may be shared if required by law, regulation, court process or professional obligation.
Only information reasonably necessary for the relevant purpose is shared.

Enquiry records are kept only for as long as reasonably needed for administration.
Contact messages may be retained to manage follow-up communication.
Matter records may be retained for longer if a formal engagement is created.
Technical logs are kept for a limited period for security and website reliability.
Information may be kept longer where required for legal, professional, accounting or dispute-management reasons.

Reasonable organisational and technical measures are used to protect submitted information.
Access to enquiry information is limited to people who need it for legal service administration.
Website security measures help reduce spam, misuse and unauthorised access risks.
No website transmission can be guaranteed completely secure, so only necessary initial details should be submitted.

This privacy notice may be updated when website features or firm processes change.
The latest version will be published on this page.
This version is prepared for the 2026 website year.